Setting up an account or forgot your password
If your institution doesn’t have an account yet with Karius, you need an account for the Karius Portal/Karius Mobile App, or if you forgot your password, our Customer Success team is happy to assist you: (866) 452-7487 or firstname.lastname@example.org.
How to send specimens
When are specimens processed?
Specimens are received Monday-Saturday and results are reported Tuesday-Sunday.
Why doesn’t the Karius Test detect the coronavirus?
The Karius Test detects microbial cell-free DNA from bacteria, DNA viruses, fungi, and parasites. It does not currently detect RNA viruses such as the coronavirus. Our Clinical FAQs offer more detail on potential applications for the test.